on 04-02-2019 10:39 AM
There are 2 types of channels, freeview channels over the air - ie. via your aerial, and Internet channels delivered over your broadband. These channels are usually from 301 onwards and are mostly subscription channels, things like Sky sports or Sky movies etc.
If you have a look at the freeview website this will give you an idea of what channels you should get :
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
WEAR A MASK - WASH YOUR HANDS - SOCIAL DISTANCE
on 28-01-2019 12:30 PM
on 28-01-2019 10:21 AM
on 28-01-2019 09:55 AM
I'm sorry to hear this.
This usually happens when channels have been set to hidden. Press the Guide button on your remote, and then the yellow button to reveal all hidden channels by scrolling down the list.
If the above doesn't help to locate the missing channels please complete all the checks below.
Missing channels checks
on 27-01-2019 08:14 AM
@chartman What are the type of channels ur are mssing like freeview or internet channels 301?????
Have u changed any boosts or do any changes on the setup
how long have u had the tv box and router