on 08-07-2021 08:57 PM
I have the basic package from talk talk but only have BBC iPlayer in the apps. I expected I would also get itv hub and the channel 4 app. Is there a way I can download these?
I need the apps as I don't have a tv aerial so I can't watch the freeview channels live.
I have already tried a factory reset of the box but didn't make any difference.
on 09-07-2021 06:34 AM
ferguson is correct, some regional apps need an aerial connected to work as they use the freeview signal to identify your region and deliver the correct content.
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
WEAR A MASK - WASH YOUR HANDS - SOCIAL DISTANCE
on 08-07-2021 11:04 PM
You need to connect and tune in an aerial to get ITV and Channel 4 apps as they are regionally specific and need to be registered over the air. Can you maybe not try with an indoor aerial?