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Losing Freeview channels and poor picture quality

Mal Masters
First Timer
Message 2 of 2

Several Freeview channels are either not available or have poor picture quality. I have rebooted the router, checked and swapped plug in receivers (both directly to wall mounted sockets), rebooted tv set top box. If I plug aerial directly to TV, I receive all Freeview channels clear and sharp plus I can access Britbox!! Any suggestions please before I cancel Talktalk!!

 

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ferguson
Community Star
Message 1 of 2

The router and powerline adapters should have no bearing on your Freeview channels, they are delivered via your aerial. Are all relevant connectors secure and sound? Make sure cables are as separated as possible to avoid RF interference. And have you tried retuning the TV box? 

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