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Loss of channels

mozalini
Participant
Message 4 of 4

I have woken up this morning to discover that a load of channels have disappeaared from the TV guide. These include channels 3, 4, 5, 6, 10, 13, 14, 15, 25....basically all ITV, Channel 4 and 5 channels have disappeared.

 

I have checked my other TV's in the house and they are receiving the channels ok, so nothing wrong with aeriel. I have reset my Youview box (model DN372T) a couple of times but has made no difference,

 

Please can this be investigated.

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3 REPLIES 3

ferguson
Community Star
Message 1 of 4

That's great, thanks for letting us know.  🙂

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mozalini
Participant
Message 2 of 4

Retuned the channels via settings and that has done the trick, issue resolved.

ferguson
Community Star
Message 3 of 4

You say "reset," have you tried retuning via the Settings menu? 

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