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Lost tv box

Jackhhholden
First Timer
Message 3 of 3

When we first got the talk talk tv box we didn’t need it. We now do and can’t find it anywhere! Is there Any chance of a new one being sent out as the tv is part of my package.

Thanks 

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2 REPLIES 2

Karl-TalkTalk
Support Team
Message 1 of 3

Hi

 

The TV Box was supplied over 4 years ago now, and the TV Charge is also not applied.

 

To request a TV Box, you can speak to our customer Loyalty and have the TV Charge added and request a box.

 

Thanks  

 

Karl. 

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ferguson
Community Star
Message 2 of 3

Wow! When did you get it, how come did you not need it then, but you do now? TV is included in all packages, regardless of having a box.

 

Try contacting the customer loyalty team on 0345 172 0046, lines will be open from 9:00am tomorrow.

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