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Multi-room second box constantly changing channels

Frankm1
First Timer
Message 2 of 2

Hi There,

 

My second TV box that I received for the multi-room service has started constantly changing channels, it's as if I'm holding down the channel up/down button on the remote.  I've rebooted the box, taken the batteries out of the remote control, checked all of the connections but it doesn't make any difference.  Not sure what's going on as the service was only installed a couple of weeks back and nothing has changed about the setup since the engineer came.

 

Can you help at all?

 

Thanks

Frank

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1 REPLY 1

Frankm1
First Timer
Message 1 of 2

I've been given the instructions below for a Maintenance Mode reset as I've not tried this before.  I'll try this and come back to you if this is still an issue.

 

https://community.talktalk.co.uk/t5/Support-Articles/Huawei-YouView-Maintenance-Mode/ta-p/1429347

 

Let's see if that helps.

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