on 02-03-2021 02:26 PM
I recently changed to the NOW tv subscription and cancelled my talktalk tv boost but still pay £4 per month tv to talk talk. I was told at the time I would still be able to record, but now recordings are failing to record and old recordings won't play. Please help. I have restarted my box ?
on 02-03-2021 03:39 PM
You will be unable to record from Now TV or any boost that has been removed, but can record freeview.
When a boost is removed all recordings from that boost will stop working.
This is a licencing restriction from the broadcaster.
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
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