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Netflix movies only play for 5 mins

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1 REPLY 1
Hil_Win
First Timer

Since I received my new router I have not been able to watch Netflix movie starts and a few minutes in automatically swirches back to the freeview channels.  Have tried switching off/unplugging TV, router, TV box etc.  Made sure software updates were done, still won't work.  I'm getting fed up with Netflix, even when it was working it would constantly buffer and I would have to resume the movie roughly about every 10-15 mins NOT GOOD, I thought by getting an upgraded router it might improve things but it has made it worse!

OCE_Karl
Community Team - TT Staff

Hi

 

Try a Youview Maintenance Reset (Option 2: Keep Recordings).

Please note any future scheduled recordings will be lost and will have to be rescheduled.

 

This will clear the box.  Set this back up and let it update, then try Netflix and see if there is any improvement.

 

Thanks

 

Karl. 

 

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