on 22-02-2022 04:40 PM
Hi, I’ve been having issues viewing Netflix for the past few weeks and it’s recently gotten worse. It either doesn’t load at all (meaning I can’t even get to he menuscreens), or when i’m in it says title can’t be played. If I manage to start watching something it takes longer to load and keeps buffering in between with error messages and the visual quality is very poor and pixelated a lot of the time.
Netflix seems to be fine on my phone and iPad but I have a feeling it’s my broadband as my internet has been a little slower in the last few weeks when using my laptop. Please note I do not watch Netflix with my laptop or iPad on!
on 23-02-2022 08:38 AM
Are you watching Netflix on the YouView box ?
Have you tried a Youview Maintenance Reset
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
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