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Netflix not loading and very slow

Nazbella
First Timer
Message 2 of 2

Hi, I’ve been having issues viewing Netflix for the past few weeks and it’s recently gotten worse. It either doesn’t  load at all (meaning I can’t even get to he menuscreens), or when i’m in it says title can’t be played. If I manage to start watching something it takes longer to load and keeps buffering in between with error messages and the visual quality is very poor and pixelated a lot of the time. 
Netflix seems to be fine on my phone and iPad but I have a feeling it’s my broadband as my internet has been a little slower in the last few weeks when using my laptop. Please note I do not watch Netflix with my laptop or iPad on!

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1 REPLY 1

Karl-TalkTalk
Support Team
Message 1 of 2

Hi

 

Are you watching Netflix on the YouView box ?

 

Have you tried a Youview Maintenance Reset 

 

Thanks  

 

Karl.

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