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Network Connectors

BM1798
First Timer
Message 3 of 3

Hi,

I have just bought some new DHP-300 network connectors after my previous set would not pair.

I have plugged both New connectors into extension cables due to the lack of mains sockets in the respective rooms they are placed. I have gone through all the connection and pairing guidance but they both fail to pair? They are only situated in two bedrooms so fairly close. The connectors are the ones with just a pair button and no power switch or reset. How do I get these to work successfully?

Thanks in advance 

B Morgan
0 Likes
2 REPLIES 2

Karl-TalkTalk
Support Team
Message 1 of 3

Hi

 

You can plug the 2 adapters into a double wall socket side by side to pair them, then put them into their respective positions.

 

Where extension leads are used the should be in the socket nearest the main plug, but as advised, these don't like extension blocks as this will reduce the communication speed between the adapters.

 

Thanks  

 

Karl. 

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Divsec
Community Star
Message 2 of 3

Hi @BM1798 , I'm afraid you won't like this answer, so sorry in advance.

Powerline adapters really don't play well with extension leads,i have several and always go for pass through for just that reason.

 

your post has been flagged for assistance and you should hear back soon.

 

In the meantime please check your community profile and add your landline phone number which is used to identify your account. Click avatar top right corner then settings, then wizard. Please don't post personal details here for security reasons

I don't work here and all my opinions are my own.