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Network connector adapter

LinMike
First Timer
Message 4 of 4

One of the adapters has no lights on it and despite trying to turn it on and off it appears to have no power to it. It has been repaired and reset and this has not helped.  The other one is fine so we have some WiFi but the booster is needed to get guide, players and apps etc on the tv.

I think I need a new one or a new pair to sort this out or an engineer to call. How do I order one from you?

thanks 

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3 REPLIES 3

Karl-TalkTalk
Support Team
Message 1 of 4

Hi

 

I'll get a replacement set of adapters out to you to see if this helps.

 

Thanks  

 

Karl. 

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Divsec
Community Star
Message 2 of 4

Hi @LinMike your post has been flagged for assistance and you should hear soon. Things are still very busy here and it is weekend when the team  are normally not working

I don't work here and all my opinions are my own.
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LinMike
First Timer
Message 3 of 4
Start new thread 4 hours ago no reply as yet
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