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New £4 per month charge for TV

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6 REPLIES 6
PeterR1
Popular Poster

As requested eslewhere, I've created this new post to confirm that I wish to opt out of paying the new monthly £4 charge for TV, since I do not need the facilities it provides. I have found nothing on the TalkTalk website, nor yet in this Community which explains how to avoid the new charge. I see there is a growing number of similar posts, so it would probably be a good idea for this commonly requested opt-out process to be properly publicized. I hope someone can please help with this.

PeterJR
OCE_Debbie
Community Team - TT Staff

Hi PeterR1

 

I can opt you out of the upcoming TV charge but I'll need to confirm some security details to access your account.  I'll send a PM separately with the info required.

 

Please note however that when you opt out of TalkTalk TV you will lose access to add and remove TV Boosts flexibly.  You will lose access to TV Boost on demand content via the TalkTalk player.  You will also lose access to TV on the go services via the web and Mobile App.

 

Also, any current recordings you have made from a Boost channel will stop working when you are no longer subscribed to that channel.

 

Please can you also update your Community Profile to include your name and TalkTalk telephone number.

 

Thanks
 

Debbie

PeterR1
Popular Poster

Hi Debbie,

Many thanks. I've updated my profile as requested, and replied to your PM.

Best regards, Peter.

PeterJR
OCE_Debbie
Community Team - TT Staff

Hi PeterR1

 

Thanks for the Private Message.

 

I have now processed your request.

 

Thanks

 

Debbie

Jemima138
First Timer

How do I remove from this new £4 per month tv charge , i do not need this service !?  

PeterR1
Popular Poster

Many thanks for your help.

PeterJR
OCE_Debbie
Community Team - TT Staff