TV Support

For help with your TalkTalk TV box, channels and apps.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Newly received replacement box also faulty

DavidB60
First Timer
Message 2 of 2

Hi

You sent me a replacement box after the old one stopped working (did not get through waking up stage). I set up the new box and it will not switch on at all. I’ve worked through all the advice and attempted resets as did a more technologically minded friend (to make sure I wasn’t the problem!). All to no avail - the new box is not working. Can I please request a replacement.

David Bovaird
0 Likes
1 REPLY 1

Karl-TalkTalk
Support Team
Message 1 of 2

Hi

 

I'll get a TV box out to you and a returns bag for the faulty unit.

 

Thanks  

 

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


WEAR A MASK      -      WASH YOUR HANDS      -      SOCIAL DISTANCE

0 Likes