No Remote

[RWinnard91]

Hi

I’ve gone to set up my talktalk tv and I haven’t received a remote in the box, how do I go about getting one?

thanks in advance!!

[Karl-TalkTalk]

Hi

Remote on the way.

Thanks  

Karl. 

[RWinnard91]

Hi Karl

Its a new box, I recently switched to TT from a different provider.

thanks

[Karl-TalkTalk]

Hi RWinnard91

Is this a replacement TV Box for one that has failed, or your new first Box ?

Thanks  

Karl. 

[hosay299]

@RWinnard91 

Hi

the oce staff should reply soon with in a few days to a week.

A bite of info of Forum:
The forum is not real-time 24/7 support, so depending on how busy they are & how many are working at any one time,(excluding weekends & limited cover on Bank Holidays).  The posts are responded to in time/date order, oldest first. So the fewer entries you make on your thread now, the sooner they will pick it up.

To save yourself time, please make sure that your community profile includes your first & last names, broadband phone number & if possible an alternative contact number. This can be done by clicking on your Avatar picture then click on "My Settings" followed by:- Personal Profile > Personal Information

Otherwise, TalkTalk will not be able to tie up your forum username to your broadband account. Only you & TalkTalk have visibility of your details.

please do not post any personal info on here as full public