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GBRbreakdown
Popular Poster
Message 2 of 2

I had an e-mail today saying my TV service is running, but I haven't ever received a receiver box.

 

Can you please let me know the saving if I cancel this element & how to get sent a box?

 


Thanks

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1 REPLY 1

Karl-TalkTalk
Support Team
Message 1 of 2

Hi

 

All accounts have an element of TV added to allow customers to access services such as the TV store.

 

A TV box is only provided at the point of placing your initial order and is added for a one off charge of £25.

 

If this was not requested at the time of placing your order, then a TV box would not be sent.

 

To add a TV box to your order or make any other changes to your package, you can call our customer loyalty team directly and they can help with this.

 

Thanks  

 

Karl. 

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