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No help whatsoever

ev201178
First Timer
Message 3 of 3

For 2 months now I have been unable to rent films every time I do it comes up with code TTG 237 and says I've used all my allowance. Despite contacting talk talk via live chat numerous times the issue is still not resolved. I've tried everything from rebooting to updating and getting nowhere fast I just keep getting passed from one department to another.

S cox
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2 REPLIES 2

Karl-TalkTalk
Support Team
Message 1 of 3

Hi ev201178

 

I've removed the associated TV boxes from the system.  Go To MORE TV on the TV box and choose some content and this will re-register the box. 

 

you can then retest.

 

Thanks  

 

Karl.

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ferguson
Community Star
Message 2 of 3

Sorry to hear this. The support team here can help, make sure that your personal details including TalkTalk landline number are complete on your community profile (click here) so that they can link your forum identity with your account and then wait for them to respond.

 

 

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