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No lights on a power line adaptor

lisking
First Timer
Message 2 of 2

Hi

My TV box suddenly can't connect to the broadband. Have tried following all the guides on the talk talk webpages. Including pairing powerline adaptors again but to no luck. Router reset, box reset etc. Only issue i can find is that one if my power line adaptors has no lights.

Advice please?

Thanks

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1 REPLY 1

Karl-TalkTalk
Support Team
Message 1 of 2

Hi

 

Are the adapters direct into wall sockets ?

 

Have you tried the adapters in other plug sockets to see if they work, if the lights are on etc ?

 

Thanks  

 

Karl. 

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