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Now TV live channels not on EPG

Nick_Selkent1
First Timer
Message 3 of 3

It is a great shame Now TV live channels are not on EPG in other words, we can watch the live channels without going into the Now TV app and there is no need for this!

 

BT TV also has the same arrangement with Sky’s Now TV yet you can watch all the live channels without going into the app

 

why is this a problem?

 

1. You can’t record stuff on the live channels if your watching within the actual app!

 

2. Subtitles don’t always seem to work if it all.

 

3. Ease of use

 

please,please please! Can TalkTalk change this then at least we can flick between freeview and Now TV channels in one place!

 

This at least will slightly provide customers who are used to the TV boosters with a like for like experience.


Although TalkTalk TV customers who are still on TV boosters, Sky maybe adding some new passes some which I have been lobbying for under names as Entertainment plus and Music pass, and the aim is to add more live channels to the system, for example there are no music channels at and there could be a lot more entertainment channels.

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fr8ys
Community Star
Message 1 of 3

One further point, the app on the box may also work differently to those on the NowTV stick or on Smart TVs. You can watch on multiple devices so if you have access via a different app may be worth trying to see if functions differ.

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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fr8ys
Community Star
Message 2 of 3

Its a licencing issue. NowTV is a streaming service.

 

BT negotiated their facility separately but you have to pay via BT, cant use reduced price passes, and therefore pay over the odds to be able to record and have in the guide.

 

TalkTalk will be withdrawing all boosts later this year and these have not been available to purchase for some time now. 

 

There are apparently changes coming to TalkTalk's offering, but just what is unknown.

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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