TV Support

For help with your TalkTalk TV box, channels and apps.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Opt Out of multiroom

s1yfa
Team Player
Message 5 of 5

Like many others I have seen this £4 a month multiroom charge (for a service I don't even use!) and wish to opt out. I have had no email telling me what to do, so would appreciate if someone could drop me a DM with the required info so I can opt out.

 

Thanks

0 Likes
4 REPLIES 4

Message 1 of 5

Hi

 

I've processed the request for you now.

 

Thanks

 

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


WEAR A MASK      -      WASH YOUR HANDS      -      SOCIAL DISTANCE

0 Likes

Message 2 of 5

Hi

 

I can opt you out of the upcoming TV charge but I'll need to confirm some security details to access your account.  I'll send a PM separately with the info required.

 

Please note however that when you opt out of TalkTalk TV you will lose access to add and remove TV Boosts flexibly.  You will lose access to TV Boost on demand content via the TalkTalk player.  You will also lose access to TV on the go services via the web and Mobile App.

 

Also, any current recordings you have made from a Boost channel will stop working when you are no longer subscribed to that channel.

 

Thanks

 

Karl.

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


WEAR A MASK      -      WASH YOUR HANDS      -      SOCIAL DISTANCE

0 Likes

Message 3 of 5

The £4 charge for multiroom has been dropped, and an overall £4 charge has been introduced. It's still a £4 charge whatever way its dressed up.

 

Yes, I want to opt out please.

0 Likes

Karl-TalkTalk
Support Team
Message 4 of 5

Hi

 

The Charge is not for Multiroom, the TV charge is being introduced to cover all TalkTalk TV Services.

 

Have a read of our article here :  https://community.talktalk.co.uk/t5/Articles/TalkTalk-TV-pricing-is-changing/ta-p/2279095

 

Then let me know if you do wish to opt out of this etc.

 

Thanks

 

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


WEAR A MASK      -      WASH YOUR HANDS      -      SOCIAL DISTANCE

0 Likes