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Picture pixelating and glitching

JudyO1
Team Player
Message 4 of 4

Hi,  I've been in touch before with this problem (around about August 20).  I thought it was resolved but has in fact become worse and worse.  I have had tv aerial engineer in this week and conclusion is that the fault is in the TT box.  I have repeatedly done all the removing aerial and re-setting stuff and now I have to do it every time I switch on which is not satisfactory, to say the least!  Can we please try a replacement box??

 

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3 REPLIES 3

Message 1 of 4

You're Welcome 🙂

 

Regards 

 

Karl 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


WEAR A MASK      -      WASH YOUR HANDS      -      SOCIAL DISTANCE

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JudyO1
Team Player
Message 2 of 4

Thank you. Fingers crossed!

 

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Karl-TalkTalk
Support Team
Message 3 of 4

Hi

 

i'll get a TV box out to you and a returns bag for the faulty unit.

 

Thanks  

 

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


WEAR A MASK      -      WASH YOUR HANDS      -      SOCIAL DISTANCE

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