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Pixelating TV Channels

First Timer
Message 2 of 2

Would appreciate response from OCEW team member. 


Certain TV channels are pixelating so badly it's impossible to watch - particularly BBC1, 2, ITV etc.  Programmes recorded on these channels are also affected.  It is possible to watch some of these channels via BBC iPlayer.  It's not an aerial problem as have had aerial engineer out to check.  Also, YV box not picking up all available channels and also not delivering full strength/quality channel signals. 


I only got my current YV box at the end of January this year.  Aerial engineer said it's not the most up-to-date model and is probably a refurbished box.


Support Team
Message 1 of 2

I've replied to your other thread. Please keep your posts to the other thread to avoid confusion. 

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