on 25-05-2018 03:08 PM
For the past 2 weeks my tv picture has been pixellating when viewing ordinary channels via my Youview box. This does not occur when I watch other TV's in my house which are not connected via a Youview box.
Also when I watch Sky Sports via the Youview box, this does not occur.
I have re-tuned the box but no different. Any ideas??
on 29-05-2018 08:20 AM
Did you follow the advice from fre55die ?
Are the channels still pixellating ?
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
WEAR A MASK - WASH YOUR HANDS - SOCIAL DISTANCE
on 26-05-2018 08:30 PM
Have you tried using an alternative aerial lead as it sounds like it is picking up interference. Also try a retune without aerial plugged in ( this will clear the memory) then plug in aerial and retune again. YV button on remote > Settings > TV channels.