For help with your TalkTalk TV box, channels and apps.
on 25-05-2018 03:08 PM
For the past 2 weeks my tv picture has been pixellating when viewing ordinary channels via my Youview box. This does not occur when I watch other TV's in my house which are not connected via a Youview box.
Also when I watch Sky Sports via the Youview box, this does not occur.
I have re-tuned the box but no different. Any ideas??
on 29-05-2018 08:20 AM
Hi jaysee1
Did you follow the advice from fre55die ?
Are the channels still pixellating ?
Karl.
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on 26-05-2018 08:30 PM
Hi @jaysee1
Have you tried using an alternative aerial lead as it sounds like it is picking up interference. Also try a retune without aerial plugged in ( this will clear the memory) then plug in aerial and retune again. YV button on remote > Settings > TV channels.