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Pixelating TV Channels

jmgbythesea
First Timer
Message 2 of 2

Would appreciate response from OCEW team member. 

 

Certain TV channels are pixelating so badly it's impossible to watch - particularly BBC1, 2, ITV etc.  Programmes recorded on these channels are also affected.  It is possible to watch some of these channels via BBC iPlayer.  It's not an aerial problem as have had aerial engineer out to check.  Also, YV box not picking up all available channels and also not delivering full strength/quality channel signals. 

 

I only got my current YV box at the end of January this year.  Aerial engineer said it's not the most up-to-date model and is probably a refurbished box.

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1 REPLY 1

Ady-TalkTalk
Support Team
Message 1 of 2

I've replied to your other thread. Please keep your posts to the other thread to avoid confusion. 


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


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