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Please opt me out of the £4 TV charge

peterk3
First Timer
Message 1 of 2

Please remove the new £4 TV charge from my account.  I only use the freeview channels and catchup players.  I do not subscribe to any TV boosts and do not wish to.  I also could not make use of the multi-room facility as although I have fibre it does not meet the minimum speed requirement of 20Mb/s stated on the multi-room info page.

 

Thanks

P.

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1 REPLY 1

Debbie-TalkTalk
Support Team
Message 2 of 2

Hi peterk3

 

I can opt you out of the upcoming TV charge but I'll need to confirm some security details to access your account.  I'll send a PM separately with the info required.

 

Please note however that when you opt out of TalkTalk TV you will lose access to add and remove TV Boosts flexibly.  You will lose access to TV Boost on demand content via the TalkTalk player.  You will also lose access to TV on the go services via the web and Mobile App.

 

Also, any current recordings you have made from a Boost channel will stop working when you are no longer subscribed to that channel.

 

Thanks

 

Debbie
 

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