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Power line adaptors not working

5t4n13y75
First Timer
Message 3 of 3

The power line adaptor at the router has no lights on at all and the power line adaptor at the tv has no internet signal light on. I have replaced the cable from the router to the adaptor but still no lights. The TV is showing no internet signal is being received.

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2 REPLIES 2

Karl-TalkTalk
Support Team
Message 1 of 3

Hi

 

I'll get a replacement set of adapters out to you.

 

Thanks  

 

Karl. 

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Gliwmaeden2
Community Star
Message 2 of 3

Staff will reply during business hours Monday-Friday,  @5t4n13y75.

 

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Go via your avatar/name; settings; launch profile wizard; make sure you put in your landline phone number and a fallback mobile phone number; click finish to save. 

 

Chat is available over the weekend from links on this page:

 

https://community.talktalk.co.uk/t5/Articles/Our-update-on-Coronavirus/ta-p/2468300

Gliwmaeden2, a fellow customer.