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Powerline adapter not working

Susana7
First Timer
Message 6 of 6

Hello,

 

One of my old TalkTalk powerline adapters has stopped completely working, there are no lights on it and there is no network connection to my TV. Resetting the adapter didn't make any difference. Can you please help me with the replacement? Thank you in advance.

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5 REPLIES 5

Message 1 of 6

Hi Susana,

 

Glad I was able to help 🙂

 

Regards,

 

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


WEAR A MASK      -      WASH YOUR HANDS      -      SOCIAL DISTANCE

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Message 2 of 6

Powerline adapters were delivered yesterday and now everything is working. Thank you so much Karl for your help.

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Message 3 of 6

You're Welcome 🙂

 

Regards 

Karl 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


WEAR A MASK      -      WASH YOUR HANDS      -      SOCIAL DISTANCE

Susana7
First Timer
Message 4 of 6

Thank you so much Karl.

Karl-TalkTalk
Support Team
Message 5 of 6

Hi

 

I'll get a replacement set sent out to you.

 

Thanks  

 

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


WEAR A MASK      -      WASH YOUR HANDS      -      SOCIAL DISTANCE