on 30-05-2020 12:10 PM
One of the adapters has no lights on it and despite trying to turn it on and off it appears to have no power to it. The other one is fine so we have some WiFi but the booster is needed to get Netflix/iplayer etc on the tv.
I think I need a new one or pair to sort this. How do I order one from you?
on 02-06-2020 08:08 AM
I'll get a set of adapters out to you.
WEAR A MASK - WASH YOUR HANDS - SOCIAL DISTANCE
on 30-05-2020 12:37 PM
Hi @sonia6 how old are they? Your post has been flagged for assistance and you should hear soon, in the meantime please check your community profile and add your landline phone number which is used to identify your account. Click on the avatar top right corner then settings then wizard!