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Powerline adapters

sonia6
First Timer
Message 5 of 5

One of the adapters has no lights on it and despite trying to turn it on and off it appears to have no power to it. The other one is fine so we have some WiFi but the booster is needed to get Netflix/iplayer etc on the tv.

I think I need a new one or pair to sort this.  How do I order one from you?

thanks 

 

 

 

 

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4 REPLIES 4

Karl-TalkTalk
Support Team
Message 1 of 5

Hi sonia6

 

I'll get a set of adapters out to you.

 

Thanks  

 

Karl. 

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Message 2 of 5

Hi @LinMike then please start your own thread and we can try to help you. 

I don't work here and all my opinions are my own.
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LinMike
First Timer
Message 3 of 5

I have the same problem as well.

 

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Divsec
Community Star
Message 4 of 5

Hi @sonia6 how old are they? Your post has been flagged for assistance and you should hear soon, in the meantime please check your community profile and add your landline phone number which is used to identify your account. Click on the avatar top right corner then settings then wizard! 

I don't work here and all my opinions are my own.
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