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Powerline adapters

F10rrell
Popular Poster
Message 6 of 6

Hi

 

I can't get the guide preview on the TV guide, or apps either. It tells me to restart the router but I have noticed that the mail Powerline adapter has no lights on at all. I have tried unplugging it and resetting it but nothing works at all!

 

Lesley

Lesley
0 Likes
5 REPLIES 5

Message 1 of 6

Hello,

 

I'm glad to hear this and thanks for the update 🙂

 

Thanks

 

F10rrell
Popular Poster
Message 2 of 6

Hi Karl

The adapters were delivered today, now all up and running. It's great, thanks.

Lesley

Lesley
0 Likes

Message 3 of 6

You're Welcome 🙂

 

Regards 

Karl 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


WEAR A MASK      -      WASH YOUR HANDS      -      SOCIAL DISTANCE

F10rrell
Popular Poster
Message 4 of 6

Hi Karl

 

That's really great, thank you very much

 

Best, Lesley

Lesley
0 Likes

Karl-TalkTalk
Support Team
Message 5 of 6

Hi Lesley,

 

That's not good.  I'll get a replacement set out to you, should arrive in 24 - 48hrs.

 

Thanks  

 

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


WEAR A MASK      -      WASH YOUR HANDS      -      SOCIAL DISTANCE