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Powerline adaptors no longer work after fibre/router upgrade

Tedna1
First Timer
Message 2 of 2

Hi,

 

Recently was switched to Fibre and received new router. Router connected and broadband working with PC using ethernet cable.

Also have Talk Talk Freeview box and Talk Talk powerline adaptors (black transmitter and white receiver).

Freeview box apps have stopped working due to no internet connection, from what I can tell the powerline adaptor network no longer works as the middle 'Home' powerline light no longer lights up.

Have tried rebooting, re-pairing and factory reset and then re-pair etc. Nada.  Very frustrated.

 

Many thanks,

Ted 

Ted
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1 REPLY 1

Karl-TalkTalk
Support Team
Message 1 of 2

Hi

 

I'll get a replacement set of adapters out to you and see if this helps.

 

Thanks  

 

Karl. 

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