on 08-08-2021 09:11 PM
Recently was switched to Fibre and received new router. Router connected and broadband working with PC using ethernet cable.
Also have Talk Talk Freeview box and Talk Talk powerline adaptors (black transmitter and white receiver).
Freeview box apps have stopped working due to no internet connection, from what I can tell the powerline adaptor network no longer works as the middle 'Home' powerline light no longer lights up.
Have tried rebooting, re-pairing and factory reset and then re-pair etc. Nada. Very frustrated.
on 09-08-2021 09:00 AM
I'll get a replacement set of adapters out to you and see if this helps.
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
WEAR A MASK - WASH YOUR HANDS - SOCIAL DISTANCE