TV Support

For help with your TalkTalk TV box, channels and apps.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Recording shows I don’t want it to record

NatalieM26
First Timer
Message 4 of 4

I went to put a series on record that is on at 1:00pm but it won’t record on next Wednesday. So I went to put the show back on record but it keeps on putting the show before hand on record which I don’t want it to . I’ve tried rebooting the box and stiopping the recording but when I go to t put the show back on it still does that but it only happens on next Wednesday through the guide. Please help me as the show that I want to record is one me and my mum like watching but it’s changing the time it’s shown. 

0 Likes
3 REPLIES 3

Message 1 of 4

Hi

 

If you remove a recording from the guide, if it is part of a series link it will usually ask you if you want to remove just that recording or the series recording.

 

Thanks

 

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


WEAR A MASK      -      WASH YOUR HANDS      -      SOCIAL DISTANCE

0 Likes

Message 2 of 4
How do I remove series link recordings?
0 Likes

Karl-TalkTalk
Support Team
Message 3 of 4

Hi

 

Are you able to remove the scheduled recordings and any series link recordings for the shows and start from scratch or does the same thing happen when you try.

 

Thanks

 

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


WEAR A MASK      -      WASH YOUR HANDS      -      SOCIAL DISTANCE

0 Likes