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Removing TV from TalkTalk package

Nattoben
Team Player
Message 2 of 2

Can anyone help me to remove the TV element from my TalkTalk package?

 

When I renewed my contract, the monthly cost was reduced from £4 to £2 but I simply get no benefit from this; picture quality is better when aerial plugged directly into TV; the whole interface is slow to respond; players are glitchy; TalkTalk TV app no longer allows for live TV.

 

In short, I no longer need these service as it makes trying to watch TV through the TalkTalk box something of a chore!

 

Have looked to see if there is anything I can "untick" but can't find this on the website.

 

Grateful for any help.

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1 REPLY 1

Karl-TalkTalk
Support Team
Message 1 of 2

Hi

 

To place a cancellation for a service you can call our Customer Loyalty Team during Business hours on 03451720046 from 10am to 6pm Weekdays.

 

There may be a small wait time to answer your call, but our teams are working hard to support all our customers at this unprecedented time.

 

Thanks

 

Karl.

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