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Rented Movie code TTG-250 on play

rodders
Whizz Kid
Message 4 of 4

Rented a movie but when I try to play it I just get 'Somethings gone wrong[TTG-250]'

How can I fix this, 48 hours to watch and counting...

3 REPLIES 3

Message 1 of 4

Hi

 

I've removed all registered boxes from the database, go to MORE TV on the box and select some on demand content and this will re-rgister the box in the database.

 

Thanks  

 

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


WEAR A MASK      -      WASH YOUR HANDS      -      SOCIAL DISTANCE

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rodders
Whizz Kid
Message 2 of 4

Yes I did and no it didn't.

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Karl-TalkTalk
Support Team
Message 3 of 4

Hi

 

I was not showing a connection record from the box until 8:16 last night  Did you reset the box, and did this help ?

 

Thanks  

 

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


WEAR A MASK      -      WASH YOUR HANDS      -      SOCIAL DISTANCE

0 Likes