TV Support

yetanother1 · ‎05-04-2022

I've replaced my YouView box with a new one as the old one was being unreliable and TalkTalk won't supply new boxes which record. The new one is working fine.

Can TalkTalk provide a way of recycling the old one or do I take the old one to my local recycling centre? I have factory reset the old one and deleted all recordings.

Karl-TalkTalk · ‎05-04-2022

Hi

You should not have to do anything with the new box.

Karl.

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yetanother1 · ‎05-04-2022

is there anything else I have to do with the new box? It seems to be working. There's sometimes issues with Ch5 app but that appears to be a problem with Ch5 not the box.

Karl-TalkTalk · ‎05-04-2022

Hi

I'll send a returns bag to you for the old box.