on 18-11-2021 11:49 AM
Recently received a new box to replace my existing faulty box. Since then I’ve been emailed and advised I will be receiving a pack with instructions on returning the faulty box in order to avoid a £50 charge. It’s been almost two weeks and no pack received yet so could you please advise me if this has been sent yet ?
on 18-11-2021 12:00 PM
I'll get a returns bag sent out to you.
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