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Replacement remote control

Message 2 of 2

How can I get a free replacement youview remote control. I requested a new box and remote. Received a youview box but no remote control. 

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fr8ys
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Message 1 of 2

Replacement boxes do not come with remotes unless that was faulty too, as the existing remote will work with the box.

 

You are only required to return the box if requested to do so.if

 

I see you had a new box over a year ago and had an issue with the remote then. Did you not get one then and if not why the year wait to mention again?

 

https://community.talktalk.co.uk/t5/TV/Replacement-youview-tv-box-and-remote/m-p/2535085#M152457

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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