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Request to opt out of the £4 surcharge introduction

KevinJH
Conversation Starter
Message 5 of 5

I don't have any TV boosts and want to opt out of the £4 per month charge.  I have no desire to access the Boost facility or multi-room ability.  I'm quite happy with the set-up that is/was available before this extra charge introduction i.e. the Freeview channels, iplayer access and on demand service.  If someone could arrange this please ?

 

Thank-you emoticon.winkingface.title

 

 

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4 REPLIES 4

Message 1 of 5
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Message 2 of 5
Thank-you, Debbie - much appreciated......
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Debbie-TalkTalk
Support Team
Message 3 of 5

Hi KevinJH

 

Thanks for the Private Message.

 

I have now processed your request.

 

Thanks

 

Debbie

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Debbie-TalkTalk
Support Team
Message 4 of 5

Hi KevinJH

 

I can opt you out of the upcoming TV charge but I'll need to confirm some security details to access your account.  I'll send a PM separately with the info required.

 

Please note however that when you opt out of TalkTalk TV you will lose access to add and remove TV Boosts flexibly.  You will lose access to TV Boost on demand content via the TalkTalk player.  You will also lose access to TV on the go services via the web and Mobile App.

 

Also, any current recordings you have made from a Boost channel will stop working when you are no longer subscribed to that channel.

 

Thanks

 

Debbie

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