on 10-05-2018 09:03 AM
We have been with TalkTalk for a few months and everything is good apart from our Roku which has stopped working. All the channels come on but the remote control does nothing. We bought a new remote from e bay but that does nothing and it does not have the button to re programme the remote. We have TalkTalk broadband with the F-Secure virus software. We are not sure if this has blocked the signal getting to the Roku. Any ideas?
on 10-05-2018 11:37 AM
on 10-05-2018 11:30 AM
There are basically two types of remote control for Roku, a standard IR remote designed for the basic box units and an enhanced "point anywhere" type which connects by wireless. This latter type is required for the streaming stick and has a pairing button on the back. If you don't have the button, then you have the wrong type of remote.