on 21-10-2021 10:29 AM
Talk Talk have recently sold me a set top box but my router is about 25 feet away from my tv in a different room so I cannot use the ethernet cable supplied with the box.
In this situation it recommends using a powerline adaptor which I cant find in the accessories page.
Question: Is a powerline adaptor a wi-fi extender ( I already have a BT version)
If so, how many do I need ?
Any help will be appreciated
24-10-2021 12:15 AM - edited 24-10-2021 12:18 AM
So do tell, are the BT plugs that you have OK for the job as it's always useful to know? I have escalated this for you so TT may be able to supply you with a free set if not.
Could you please ensure that your personal information is up to date in your profile including your Registered landline.
Link here - https://community.talktalk.co.uk/t5/user/myprofilepage/tab/personal-profile:personal-info
If you are unsure of your phone number, you can find this in My Account or dial 17070 from your landline phone and this will confirm the number for you.
22-10-2021 01:48 AM - edited 22-10-2021 01:58 AM
@TonyB44 I don't know about BT items but, Power Line Adapters are 2 plugs that use your mains wiring for connection, you pair them and plug one into a socket by your router and the second plugged in by the TT box it connects the internet from the router to the box. If this is what you have then give it a try. There is no wireless on the TT box so if what you have is literally a WI-Fi extender then you will need a pair of PLA's to connect the box to the router.