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Settup TV box keeps going blank, freezing

limbophonic
Whizz Kid
Message 2 of 2

Over the past 3 days my talktalk TV box goes blank on about 5 occasions, no picture no sound when changing channels, if I return to previous channel that is also blank, I have done a reboot after each issue, remove power, then power back up, also did a channel retune, the last time was Sunday evening, but this time I changed channels it stayed on the same channel, so yet another reboot!

Time for another TV box, I've had this one a number of years, model Dn372t.01.02.p

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1 REPLY 1

Karl-TalkTalk
Support Team
Message 1 of 2

Hi

 

Try a Youview Maintenance Reset  and see if that helps. Failing that try a full factory reset from the settings menu.

 

Thanks  

Karl. 

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