on 07-11-2021 02:51 PM
I had a voucher code for sky sports to be charged at £20 a month, recently my bank card changed and they couldnt take payment, they're now saying I have to re subscribe at £33 a month, can talk talk give me another voucher code because I'm still within the 12 months of my contract?
on 08-11-2021 07:58 AM
Any charges or changes to the Now TV account are solely between you and Now TV. We have issues vouchers, but any payments etc are between you and them, we have no control over this.
I would advise you speak with Now TV in the first instance.
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
WEAR A MASK - WASH YOUR HANDS - SOCIAL DISTANCE
on 07-11-2021 09:32 PM
@Jeanlofthouse Your bank card changed, or you changed your bank card? If you did not update the details on your NOW TV account then your subscription and reduced price offer will have lapsed. TalkTalk NOW TV vouchers are only available once per customer, so you won't be able to get another one. You should get back to NOW TV directly and see if they can give you a further offer.
on 07-11-2021 08:37 PM
Please add your Talktalk landline number to your community forum profile details @Jeanlofthouse, for staff to identify your account.
Go via your avatar/name; settings; launch profile wizard.
Staff reply during the day, Monday to Friday.