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Sky Sports

Jeanlofthouse
First Timer
Message 4 of 4

I had a voucher code for sky sports to be charged at £20 a month, recently my bank card changed and they couldnt take payment, they're now saying I have to re subscribe at £33 a month, can talk talk give me another voucher code because I'm still within the 12 months of my contract?

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3 REPLIES 3

Karl-TalkTalk
Support Team
Message 1 of 4

Hi

 

Any charges or changes to the Now TV account are solely between you and Now TV. We have issues vouchers, but any payments etc are between you and them, we have no control over this.             

 

I would advise you speak with Now TV in the first instance.

 

Thanks  

 

Karl. 

                                                                                                       

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ferguson
Community Star
Message 2 of 4

@Jeanlofthouse Your bank card changed, or you changed your bank card? If you did not update the details on your NOW TV account then your subscription and reduced price offer will have lapsed. TalkTalk NOW TV vouchers are only available once per customer, so you won't be able to get another one. You should get back to NOW TV directly and see if they can give you a further offer. 

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Gliwmaeden2
Community Star
Message 3 of 4

Please add your Talktalk landline number to your community forum profile details  @Jeanlofthouse, for staff to identify your account. 

 

Go via your avatar/name; settings; launch profile wizard.

 

Staff reply during the day, Monday to Friday. 

Gliwmaeden2, a fellow customer.
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