on 06-02-2015 09:52 AM
on 06-02-2015 10:56 AM
Have you tried a reboot? That is switching the box off at the mains socket.
I'd also suggest trying to perform a software update as people have been posting that a software update appears to help. Your software may be up to date already but forcing the box to check for a new version may also help.
If neither of these work can you post your ISP Config here for the OCEs.
OCE Karl posted how to do this for another forum member
"Give the suggestion a try, is still missing, can you tell me the current ISP Config :
Y Button > Settings > System Information > Software Versions
This should be a 7 digit number.