I'm sorry for the delay. I've run a test on the line which hasn't detected a fault and the connection stats look ok. Just to confirm, is it only sky sports which is affected, are other channels ok? Are you using any powerline adapters?
OK, but if you do need our assistance, can you please answer the questions posed by OCE_Michelle
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
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