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Slow youview box

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3 REPLIES 3
Adi1975
First Timer

I have DN360T youview box and over the past couple of months it's getting very slow and the streaming apps aren't working properly they take an age to open and cut off about two thirds into a program I have tried software reset and factory reset nothing helps any suggestions?

Adrian asprey
OCE_Karl
Community Team - TT Staff

Hi

 

I'll swap out the box for you.

 

Regards,

 

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


WEAR A MASK      -      WASH YOUR HANDS      -      SOCIAL DISTANCE

Adi1975
First Timer
Thank you
Adrian asprey
OCE_Karl
Community Team - TT Staff

You're Welcome.

 

Karl.

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


WEAR A MASK      -      WASH YOUR HANDS      -      SOCIAL DISTANCE