on 30-03-2020 04:57 PM
Is the TV box direct to the router with a cable ?
If you power off the router for 30 minutes to clear the session, then turn back on, reboot the TV box, do the channels show in the guide.
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
WEAR A MASK - WASH YOUR HANDS - SOCIAL DISTANCE
on 30-03-2020 03:11 PM
I have passed this onto the team to pick up. Before we can look into your account please can you add your home phone number to your Community Profile so we can locate your details. Please do not post any personal info on here as it’s public.