on 29-08-2021 06:10 PM
As service to rent films is ending next month- cannot establish if our bills will be reduced- as if not surely this is mis-selling as contract included £5 voucher to rent a film monthly?
on 29-08-2021 06:43 PM
Not mis-selling, as this does not form part of your contract. It was an added benefit, which TalkTalk can withdraw at any time.
It's in the same category as the TV boosts, which are no longer available for those who do not have them, and will be removed at some future date for all.