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TV Box Randomly recording programmes not set to record

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1 REPLY 1
litsman
Chatterbox

1. You View box is now randomly recording programmes not set to record.

2. Programmes that have recorded failing  to play until box is switched off and then back on.

 

Had enough of these issues now, 4th box in 3 years.  Contracted until 6th Nov 21 for TV, Phone & Broadband but now want to cancel due to failure of delivering proper service on 1 part of contract, can I do this?

OCE_Karl
Community Team - TT Staff

Hi

 

The TV box is not part of the service contract so no breakage fees would be waived etc.

 

Can you try a Youview Maintenance Reset  first and see if this helps.

 

Thanks  

 

Karl. 

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