TV Support

For help with your TalkTalk TV box, channels and apps.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

TV Box completely useless

scoppack
First Timer
Message 4 of 4

I've been reading similar posts for months while nursing my tv box hoping for a solution that would fix the freezing, unresposiveness, failed recordings that i'd been having.  Knowing that a reboot would help for anywhere between a few hours to a few days, it was annoying but worked. However, over the last couple of days it has got even worse so i checked that it was on the latest software, tried the soft reset, the restore from the internet, and was going to even completely wipe it in the next day or two after manicly watching everything that was recorded, but.......... It now wont boot past the maintenace menu with a lovely ERROR 102 message and none of the options will progress this issue.   I think it has totally died with a plethora of kids tv that my daughter watches on repeat.  What can I do?

Stephen Coppack
0 Likes
3 REPLIES 3

Message 1 of 4

No Problem 🙂

 

Glad it's being replace.

 

Karl 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


WEAR A MASK      -      WASH YOUR HANDS      -      SOCIAL DISTANCE

0 Likes

Message 2 of 4

Hi, yeah, I was getting hassle from loud members of the household, so I used the online chat to progress things and went through all the testing of it and it came out as faulty so will be replaced.

 

Thanks

Stephen Coppack
0 Likes

Karl-TalkTalk
Support Team
Message 3 of 4

Hi

 

I can see my colleagues have placed a TV box order yesterday for you.

 

Thanks

 

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


WEAR A MASK      -      WASH YOUR HANDS      -      SOCIAL DISTANCE

0 Likes