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TV Box not starting

pamelagrist22
First Timer
Message 4 of 4

TV Box hang at startup. Tried maintanece mode options but either get error code 101 or 501. Is there anything else left to try?

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3 REPLIES 3

Message 1 of 4

Hi Pamela,

 

TalkTalk no longer provide a recording box, and now only provide the lite box.

 

Thanks

 

Karl.

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


WEAR A MASK      -      WASH YOUR HANDS      -      SOCIAL DISTANCE

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pamelagrist22
First Timer
Message 2 of 4

Hi Karl,

  New box arrived and works. However it does not support recording like the old 372T. Have I been sent the wrong box?

 

Regards,

Pamela

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Karl-TalkTalk
Support Team
Message 3 of 4

Hi

 

The box has failed. I'll get a TV Box out to you.

 

Thanks  

 

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


WEAR A MASK      -      WASH YOUR HANDS      -      SOCIAL DISTANCE

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